Privacy Policy

Last updated: November 3, 2026

P&H Marine Detailing, Inc. ("P&H Marine Detailing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. It applies to information we collect through our website at phmarinedetailing.com, through our lead forms on Facebook and Instagram, and when you contact us by phone, text, or email.

By using our website, submitting a form, or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us

When you use our chat, submit a quote request or other form, or contact us, we may collect:

• Name
• Phone number
• Email address
• Details about your boat and the service you are interested in, such as its make and size, where it is kept, the service requested, and timing
• Any other information you choose to include in your message

Information collected automatically

When you visit our website, the companies that host and deliver it may automatically receive technical information, such as your IP address, browser type, and operating system, as part of normally serving the pages. Our website also uses the Meta Pixel, which collects information about your visit, such as the pages you view, whether you send us a request, and whether you tap to call or text us. See Section 6.

2. How We Collect Information

• Directly from you, through our website chat and quote form, Facebook and Instagram lead forms, phone calls, text messages, email, or in person.
• From advertising and social media platforms, when you interact with our ads or lead forms on those platforms.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests.
• Schedule and provide dockside assessments, quotes, and detailing services.
• Communicate with you about appointments, quotes, and service updates by phone, text, or email.
• Send occasional promotions or offers, where permitted and with your consent.
• Operate, maintain, and improve our website and services.
• Measure and improve the performance of our advertising.
• Comply with legal obligations and enforce our terms.

4. Text Messaging (SMS) Terms and Consent

By providing your mobile phone number to P&H Marine Detailing, including through our website forms or our Facebook and Instagram lead forms, and by opting in, you consent to receive text messages from us related to your inquiry, appointment scheduling, quotes, service updates, and occasional promotions.

• Message frequency varies.
• Message and data rates may apply.
• To opt out at any time, reply STOP.
• For help, reply HELP.
• Carriers are not liable for delayed or undelivered messages.
• Your consent to receive text messages is not a condition of any purchase.

Mobile information and consent. Your mobile phone number and your consent to receive text messages will not be shared with or sold to any third parties or affiliates for their own marketing purposes. Providers that help us operate our messaging, such as our customer messaging platform, may access this information only to provide services to us.

5. How We Share Your Information

We do not sell your personal information. We may share it in the following limited ways:

• Service providers. Companies that help us operate our business, such as our website host, the form service that delivers website chat and quote requests to our email (Web3Forms), our email provider, and our customer relationship management and messaging platform. These providers may use your information only to provide services to us.
• Advertising and social media platforms. Such as Meta (Facebook and Instagram) and Google, to deliver and measure our advertising. See Section 7 for your choices.
• Professional advisors. Such as our accountants, attorneys, or insurers, when needed.
• Legal and safety. When required by law, to respond to legal process, or to protect the rights, property, or safety of P&H Marine Detailing, our customers, or others.
• Business transfers. In connection with a merger, sale, or other transfer of our business or assets.

6. Cookies and Similar Technologies

Meta Pixel. Our website uses the Meta Pixel, a tool from Meta Platforms, Inc. (the company behind Facebook and Instagram). It uses cookies and similar technologies to record actions on our website, such as page views, quote and chat requests sent, and taps on our call and text buttons, along with information such as your IP address and browser details. Meta uses this to help us measure how our ads perform and show our ads to people who may be interested, and may use it under its own Privacy Policy. The Pixel does not receive the contents of your chat or quote request. You can control ad personalization in your Facebook and Instagram ad settings, and you can block or clear cookies in your browser settings.

Our chat uses your browser's session storage to remember, during your visit, whether you closed the chat or already sent your details, so it does not ask twice. This is cleared when you close the browser tab.

Our pages load fonts from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google. Facebook, Instagram, and other platforms may use their own cookies when you use their services, under their own privacy policies.

7. Advertising Choices

We advertise on platforms such as Facebook and Instagram, and we use the Meta Pixel described in Section 6 to measure and target those ads. You can manage your ad preferences in the settings of each platform, and you can learn more about interest-based advertising choices through the Digital Advertising Alliance at optout.aboutads.info.

8. Data Retention

We keep your information for as long as needed to provide our services, respond to your requests, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing communications. To exercise these rights, or to stop receiving marketing messages, contact us using the details in Section 14.

• You can unsubscribe from marketing emails using the unsubscribe link.
• You can opt out of text messages by replying STOP.

11. Children's Privacy

Our website and services are intended for adults and are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

12. Third-Party Links

Our website may link to third-party websites and platforms that we do not control, such as Instagram and Google. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after an update means you accept the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or your information, contact us:

• Business: P&H Marine Detailing, Inc.
• Email: phmarinedetailing@gmail.com
• Phone: 954-594-0116
• Website: phmarinedetailing.com